Refund policy
We have a 30-day return policy, which means you have 30 days from the date of purchase to request a return. The 30-day return period begins at the time your order is placed, not when you receive your item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at info@shopellaboutique.com.
If your return is accepted, we'll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Customers are responsible for all return shipping costs unless the item received is defective, damaged, or incorrect.
You can always contact us for any return questions at info@shopellaboutique.com.